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Hello, Free For Startups.
Full customer-support software — omnichannel inbox, AI chatbot, and automation — completely free for early-stage businesses under $50,000 in annual revenue. Build your customer experience now; pay only when you've grown.
Why we built this
Early-stage businesses shouldn't have to choose between good customer support and their runway. Hello Free for Startups gives qualifying startups the same platform growing companies pay for — at zero cost — so you can deliver professional, multi-channel support from day one.
Omnichannel inbox
WhatsApp, Email, Live Chat, Instagram & Facebook — unified in one place.
AI chatbot
Auto-resolve routine queries around the clock, subject to fair use.
Automation & routing
Workflow automation, smart routing, and canned responses built in.
Real-time translation
Talk to customers in their language across every channel.
Analytics & reporting
Track response times, resolution and team performance.
150+ integrations
Connect your CRM, e-commerce and tools. Live in minutes, no setup fee.
Eligibility — you must meet all of these
To keep this program focused on genuine early-stage businesses, your business qualifies only if it meets every condition below.
Registered business
01A validly registered business entity. Unregistered individuals are not eligible.
Revenue below $50,000
02Your annual revenue is below $50,000 (or local equivalent), as evidenced by your financial statements.
Verified financial statements
03A valid financial statement/tax return for the most recent financial year, plus proof of registration and a signed self-declaration.
One account per business
04Only one free Startup account per registered entity. Splitting your business to stay within limits will disqualify you.
What's included in your free plan
The Free Startup Plan gives you full access to Hello — capped at the limits below. Stay within them and you pay nothing.
Free Startup Plan
Cross any of these caps and you'll simply be invited to upgrade to a paid plan — your account and data continue uninterrupted.
How it works
Apply
Fill the form and upload your financial statements and registration proof.
Verification
Our team verifies your documents and eligibility, typically within a few business days.
Activation
Once approved, your free Startup account is switched on.
Annual review
We re-confirm eligibility each year and help you transition smoothly as you grow.
When you grow, you keep everything
Growing beyond the threshold is a good problem. When you do, your data, conversations and setup stay exactly as they are — you just move to a paid Hello plan. No migration, no disruption.
Frequently asked questions
Is it genuinely free?
Yes — within the usage limits above, for as long as you remain eligible.Why do you need financial statements?
What if I exceed the ticket or agent limit?
What happens at annual review if I've grown?
Can access be withdrawn?
Big-company support, while you're still small.
Apply for Hello Free for Startups and give your customers the experience they deserve.
Apply for free access
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