Hello charges a small monthly plan plus a low per-ticket rate — with unlimited free agents. Most tools charge per agent seat. Enter your numbers to see the difference.
per month
per month
$42,120/year · 100% less
| Cost Element | Hello (Basic) | Zendesk |
|---|---|---|
Base Subscription Hello: 0 tickets included | $0 | — No base subscription |
Seat Charges Hello: Unlimited free agents | $0 (Free) | $660 12 × $55 |
AI Seat Copilot / Add-on Hello: Included in plan | $0 (Included) | $600 12 × $50 (Copilot) |
Ticket Usage / Overage Hello: $0 per extra ticket | — Within included quota | — — |
AI Bot Resolutions Hello: Included in plan | $0 (Included) | $2,250 1,500 × $1.50 |
| Total Monthly Cost | $0 | $3,510 |
Your monthly saving with Hello
$3,510 − $0 = your saving
$42,120 saved per year · 100% lower
Competitor figures are published list prices as of July 2026. Brazilian vendors marked (approx) are quote-only.
It's structural, not a discount. The more your team grows, the wider the gap gets.
Add as many support agents as you want. Hello never charges per seat — so growing your team doesn't grow your bill.
Your cost tracks the work actually handled, not the number of people logged in. Predictable, and tied to real volume.
Chatbots, AI replies, and automation come with the platform — not as a per-agent add-on that inflates every invoice.
Most tools bill by the seat. Hello bills by the outcome.
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