MSG91

Compare your support costs with Hello

Hello charges a small monthly plan plus a low per-ticket rate — with unlimited free agents. Most tools charge per agent seat. Enter your numbers to see the difference.

  • Unlimited agents, always free
  • Pay only per ticket
  • Official Meta Business Partner

Enter Your Support Volume

Currency
Hello Plan
With Hello you pay
$0

per month

With Zendesk you pay
$3,510

per month

You save with Hello
$3,510

$42,120/year · 100% less

Cost Breakdown

Cost ElementHello (Basic)Zendesk
Base Subscription
Hello: 0 tickets included
$0
No base subscription
Seat Charges
Hello: Unlimited free agents
$0 (Free)
$660
12 × $55
AI Seat Copilot / Add-on
Hello: Included in plan
$0 (Included)
$600
12 × $50 (Copilot)
Ticket Usage / Overage
Hello: $0 per extra ticket
Within included quota
AI Bot Resolutions
Hello: Included in plan
$0 (Included)
$2,250
1,500 × $1.50
Total Monthly Cost$0$3,510

Your monthly saving with Hello

$3,510 − $0 = your saving

$3,510/mo

$42,120 saved per year · 100% lower

Competitor figures are published list prices as of July 2026. Brazilian vendors marked (approx) are quote-only.

Why Hello costs less as you grow

It's structural, not a discount. The more your team grows, the wider the gap gets.

  • 1

    Agents are free

    Add as many support agents as you want. Hello never charges per seat — so growing your team doesn't grow your bill.

  • 2

    You pay per ticket

    Your cost tracks the work actually handled, not the number of people logged in. Predictable, and tied to real volume.

  • 3

    AI is built in

    Chatbots, AI replies, and automation come with the platform — not as a per-agent add-on that inflates every invoice.

Two different ways to price support

Most tools bill by the seat. Hello bills by the outcome.

HELLO BY MSG91

Per ticket · unlimited agents

  • Unlimited agents at no extra cost
  • One inbox for WhatsApp, Instagram, email, voice
  • AI chatbot & automation included
  • Cost scales with volume, not headcount

MOST COMPETITORS

Per agent · per month

  • Every new agent adds to the bill
  • AI features often cost extra per seat
  • Channels split across separate plans
  • Scaling the team punishes your budget

Questions about the numbers

Published list prices for each tool's most comparable plan, noted at the bottom of the calculator with the date. You can adjust any figure to match the exact plan you're on.

Hello prices per ticket handled rather than per seat. Whether you have 3 agents or 300, the platform cost is the same — you pay for conversations, not logins.

Salaries are shown for full context but kept equal on both sides, so the highlighted saving reflects software cost. You can model workload reduction separately.

Yes — Take Blip, and Zenvia are in the dropdown alongside Zendesk, Intercom, Freshdesk, Zoho Desk, and Respond.io.

Stop paying for seats. Start paying for outcomes.

Bring every channel into one inbox, add unlimited agents, and only pay per ticket. Live this week.

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